Why is Asset Management Such a Simple Concept, But So Difficult to Deliver?

In this joint presentation, Tracy Massam and Jack Crutzen will present on high-level asset management principles and the application of assets to achieve improvement and value for building owners and occupiers.

29 Sep 2020 08:00am
29 Sep 2020 09:00am
Member Cost
$30 + GST
Non-Member Cost
$40 + GST
CPD Points
Event Type
Online Event
Course Level
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Event Description

Jack Crutzen from Prisma Facilities Management presents some high-level principles of asset management, while speaker and asset management professional Tracy Massam takes a look at good asset management in action at Tāmaki Regeneration Company. "Value derived through the use of an asset to achieve the desired outcomes for our tenants" is a key driver for change and improvement for Tāmaki Regeneration Company (TRC), says Tracy. She will explain why it's important to follow, update and improve your asset management system, discuss how TRC developed and implemented asset and facilities management strategies, and share TRC's vision for the delivery of technical and customer levels of service through data and information management approaches, and tools for decision making and prioritisation.

You’ll also gain insight into:
  • Increasing your awareness of how, where and when AM and FM connect
  • Enhancing your ability to develop tools for decision making and prioritisation
  • Operationalising strategies and tactics from a service delivery (people) and asset (housing) perspective
  • The impact of change and value of collaboration in procurement
  • Identifying opportunities to improve both your organisational and personal AM and FM capability

Tracy Massam, Tāmaki Regeneration Company​
Tracy is Asset Manager for the Tāmaki Regeneration Company, helping to ensure the people of Tāmaki have an awesome place to live, work and raise a family. She has spent seven years in risk, asset and facilities management for Auckland Council, and 10 years with the Ministry of Education in senior advisory roles. Tracy has a wealth of asset management planning knowledge and is experienced in establishing and maintaining asset management systems to ensure the desired level of service is reached in the most cost-effective manner, for present and future users. Alongside her work, Tracy is on the board of the NZ chapter of the Asset Management Council and is on the board of COMET Auckland – Te Hononga Akoranga.

Jack Crutzen
Bio coming soon
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