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Lunch & Learn - Warm and Welcoming Security Design at MSD

Join us for an informative lunchtime session to explore the Ministry of Social Development's (MSD) nationwide initiative to enhance security design in their client service centres. Vaughan Crouch, General Manager of Workplace Services at MSD, will share insights on how the team successfully implemented these improvements while maintaining a warm and welcoming atmosphere for clients. B.Y.O lunch!

Start
22 Aug 2024 12:00pm
End
22 Aug 2024 01:00pm
Member Cost
Complimentary
Non-Member Cost
$40 + GST
CPD Points
1
Event Type
Regional - Presentation
Location
Wellington
Course Level
All
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Event Description

Lunch & Learn - Warm and Welcoming Security Design at MSD

Date: Thursday 22 August
Time: 12:00pm to 1:00pm
Venue: To be confirmed


This is a "Bring-Your-Own" lunch event!

Join us for an informative lunchtime session to explore the Ministry of Social Development's (MSD) nationwide initiative to enhance security design in their client service centres. Vaughan Crouch, General Manager of Workplace Services at MSD, will share insights on how the team successfully implemented these improvements while maintaining a warm and welcoming atmosphere for clients. B.Y.O lunch!

What Vaughan will be talking about:
MSD is New Zealand’s largest government office space user and with around 8,500 staff helping New Zealanders from around 150 sites nationwide. You will hear about MSD’s multi-year programme to incorporate improved security design into their client service centres nationwide while ensuring the sites were warm and welcoming for clients.

What can you take away from this presentation?
Vaughan's presentation will give you insight into the key success factors of the programme, from concept thinking, through prototypes, trials, and iterative design and development; including “the voices” of staff, clients, specialists and suppliers. 

This promises to be an informative and interesting session with ample time for a Q&A. 

CPD
You'll earn 1 CPD point for attending. 

SPEAKER


 

Venue

Venue to be confirmed