FMANZ Emag bannerV3

October 2018                                                                                                     Latest news, events & interviews.

In This Issue

Letter from CEO, Gillian Wess

Pathways to Participation and Professionalism

Kia ora koutou,

Last week’s National AGM reported on a successful 2017/2018 financial and operational year for the Association. It was a pleasure to report on progress made across FMANZ, and to demonstrate how we are meeting our strategic goals. [Click here to read the Annual Report.]

Along with the Board, Branch Committees are also holding their AGMs and elections. The branches form an essential role in our organisational structure, providing the regional hubs where our members congregate to network and to share and gain knowledge. The branches also create the national network through which FMANZ reaches out to the wider industry and business community. Those who serve on Branch Committees are representing members’ interests, supporting membership growth, and fostering recognition for FMANZ. We encourage and thank them for their service.

FMANZ is embarking on an exciting new era of professionalism through the introduction of new membership categories that will provide the stepping stones for Facilities Managers to progress towards attainment of Certified Professional Membership. We are poised to start receiving applications for the new categories and to promote industry recognition of members’ professional post-nominal letters that will distinguish your FM skills and experience. See below [Members' Corner] for details of what you need to do to step onto your FM career pathway.

Expanding FMANZ’s educational programme, we have now launched the Professional Development Pathways Series to replace the former Master Classes. Look out for the smart new logo that identifies this initiative. The Pathways Series aims to provide affordable and accessible education to support members’ professional development and is linked to the FMANZ professional competency framework. The Building Compliance Workshop for middle to senior level FMers taking place in Auckland on 31 October is so popular that registrations have now closed. The Building Compliance two-day workshop for junior level FMs on 20-21 November in Auckland is open for registrations. Both these workshops will be repeated in Wellington and Christchurch next February and March.

With the National Breakfast Series in September and another coming up in November, the Pathway Series, National and Branch AGMs, Tauranga site tour, Wellington debate and a Dunedin After 5 event, FMANZ is particularly active at the moment. And for those of you seeking more participation in the Association’s growth and development, the Board will soon be inviting expressions of interest for appointments to the Board Committees to oversee FMANZ’s strategic initiatives.

Nga mihi nui,

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Members' Corner

Important Things to Note

Changes Mark New Professional Era for NZ's Facilities Managers

As announced at the FM Summit in May, FMANZ is embarking on an exciting new era of professionalism through the introduction of new membership categories that will provide the stepping stones for Facilities Managers to progress towards attainment of Certified Professional Membership.

The new categories and membership benefits have been tiered according to individual experience, skills and qualifications, from entry to senior level FM, and are: Affiliate, Associate, Member, and Certified Professional Member. There are also categories for Student and Retired members, with the title of Fellow awarded to members who have made a significant contribution to FMANZ. Refer here for more information.

What do you need to do?

Step One: First up, you need to decide whether you want to be assessed to determine your new membership category. We strongly encourage all of members working as FM professionals to do so. However, if you don't wish to advance your professional membership, you can opt not to be assessed and to remain an Affiliate member.

Note: These new categories are for individual members only, not Corporate members. Corporate staff members are welcome to apply for individual membership in order to be assessed.

Step Two: You will soon receive a notification asking if you wish to apply for a new membership category and an invitation to submit your application.

- Complete a questionnaire which will include questions on:
* The membership category you are applying for, according to your qualifications and experience and the membership category criteria. 
* Your FM expertise (for an FMANZ skills audit)
* Your FM career aspirations
* Your FM CPD requirements

You will be required to also:
- Attach your CV, including referees
- Attach copies of your qualification certificates

Applications will be processed by the Management Team and recommended by the CEO for approval by the Board. If necessary, applications will be adjudicated by the Board's appointed assessors. We anticipate it will take until the AGM next year for all members who want to, to be assessed into the new categories.

Note: This application process also applies to all new members.

Step three: Running hand in hand with the new membership categorisation is a new Continuing Professional Development (CPD) Points System, which aims to encourage and enable members to support their FM career pathways and professional development. The CPD Points System supports all membership categories, except Affiliate, towards Certified Professional Membership.

The CPD Points System is being developed now and will commence once members have been assessed into their new membership categories. From 1 April 2020, points will be recorded against individual files on our membership CRM. See here for a graphic of how points will be accrued. (Note: official points allocation is still to be confirmed.)

FMANZ Pathways Logo Green (002)-987
New Professional Development Pathways Series

Keep an eye out for this eye-catching logo which will accompany all correspondence about our new educational offering – the Professional Development Pathways Series - which replaces FMANZ's Master Classes. Supporting members' continuing professional development and career pathways, this series is a key aspect of FMANZ's broader education focus and a building block of the CPD Programme currently being developed. (See above.) The offerings in this programme will be identified as either 101 - tailor-made for Junior FMs, 201 - aimed at Mid-management and Senior FMs or 301, catering for Executive level FMs. Getting the programme underway is the fully-booked Building Compliance 201 Workshop which takes place in Auckland next week. The Building Compliance 101 two-day workshop on 20-21 November in Auckland is still open for registrations. Both these workshops will be repeated in Wellington and Christchurch early next year.

FM Summit 2019 To Be Held In Wellington

Te Papa-837Mark these dates in your diary now! Next year's FM Summit will be held at Te Papa in Wellington, on Wednesday 26 & Thursday 27 June. This is the first time the Summit has been held outside of Auckland, a move which recognises the Association’s nationwide reach. Content-wise, the Summit Committee has taken onboard feedback from this year's Summit survey and is developing a programme that has a strong emphasis on practical FM topics, with a smattering of big picture thinking thrown in. Format-wise, we are mixing things up a bit next year and we look forward to sharing the full programme with you in a couple of months. We'll be back touch soon with more details, including information on accommodation deals, but in the meantime, go online and book your flights to secure the best deals. 

Membership Fees to IncreaseFMANZ Annual Report 2018 Cover (003)-348

At the AGM last week, a motion was passed (unopposed) to increase individual membership fees from $175 to $200 plus GST, p.a. and corporate membership fees from $800 to $1,000 plus GST. p.a. This fee increase will apply to all new membership applications and membership renewals. Under the Constitution, a vote isn't required to increase fees, but Chair Bruce Kenning explained at the AGM that the Board felt it was important to seek members' support for any fee increases. He said the Board’s recommendation to the members for a fee increase has three drivers: Firstly, an evaluation and comparison of fees of other professional bodies, undertaken by Board member Warren Smith. Secondly, even though the Association's reserve funds are healthy, the Board acknowledges there are potential financial risks around taking the Summit to Wellington next year. "However it is important that as a national body the Summit is held outside of Auckland from time to time," he said. And lastly, the fee increase will enable operational resourcing, as required, to meet the strategic and operational plan.

Have You Had a Look at the 2018 Annual Report?
If not, click here to have a read.

Board Members Elected

Richard W-153Richard Wilson, current Chair of the Dunedin branch, was elected unopposed onto the FMANZ Board at last week's AGM. Formerly Facilities Manager at Otago Museum, Richard (pictured) has recently taken up the post of Assets and Facilities Team Leader at Dunedin City Council. Also elected unopposed after offering themselves for re-election, were Bruce Kenning (Central) and Anthony van Meer (Southern). Peter Harris (Southern) chose not to stand for re-election but stays on as Chair of the FMANZ Foundation. Jack Crutzen resigned from the Board on 2 October after the notification deadline for Board nominations. The Constitution provides for the Board to fill this vacancy for the unexpired term – to the 2019 AGM – by appointing a new Board member for the Northern Region. Board members will discuss this at their next meeting, on 23 November.

New Board KPIs

To measure organisational performance, the Board has introduced a series of KPIs against the five strategic outcomes identified in FMANZ's Strategic Plan - Leadership. Education, Knowledge, Recognition and Sustainable. Click here to see what these KPIs are. Note: These are a work in progress and some KPIs still need to be confirmed. 

Branch AGMs

The Auckland committee held their AGM prior to the National AGM last week. Thanks to returning committee members Rory Chacko,  Delwyn Ersec, Ben Forrest, Pete Matatahi, Andre Vidoto and Jim Hayden (Chair), and a warm welcome to Kenneth Kim of Brookfield Global Integrated Solutions Ltd who works on the Microsoft account team. Dunedin is holding its AGM on 31 October, Waikato/Bay of Plenty on 25 October, with dates for Wellington and Christchurch TBC. Following these AGMs, Branch Chairs or representatives will meet in Auckland on 23 November.


logo-linkedin-873Developments on LinkedIn

We now have two LinkedIn pages - a Company Page and a Group Page.  The Company page is our forum for spreading the word about FMANZ and also sharing news about FMANZ events, job opportunities, goings on in the industry, behind the scenes photos, and links to blog posts. The FMANZ LinkedIn Group page is where you can actively engage with your FM colleagues, and discuss key topics within the FM industry in New Zealand. The Group is YOUR space to ask questions, offer advice, exchange ideas and insight, recount success stories and failures, and offer support to fellow FM professionals. We invite you to fully engage in active conversations, so pop online and have a look. Thanks to Phoenix Lavin, this year's Facilities Manager of the Year, for stepping up to be Group Administrator. Tip: You might want to click on the Group settings and ensure you have ticked yes for all communication from the Group. (And don't forget - you will stop getting communication, no matter what your settings say, unless you click the links occasionally!)

Why Did I Receive That Sponsor Message?

Wondering why you sometimes receive messages from our sponsors, from us? We rely on the support of our loyal corporate sponsors, many of whom have been with FMANZ for several years. In acknowledgement of their financial support and the benefits and services they generously contribute to the Association, our corporate sponsors have the opportunity to send an annual electronic marketing message to members. These e-messages are administered by FMANZ in accordance with privacy laws.

Victoria Uni Student Needs Your Help for Thesis on BIM

Can you spare a bit of time to fill out this questionnaire by 31 October?

 It has been compiled by Kimberley Russell, a student at Victoria University of Wellington, who is completing the final year of her Master’s of Building Science degree, looking into how BIM is currently procured into projects.

"The aim of my study is to identify procurement methods which yield positive project outcomes for BIM based projects. This aim will be achieved by identifying popular procurement methods used for BIM projects within the AEC industry, and to measure the project outcomes from this method against the triple constraint; time, cost and quality. This process will see a matrix created, which presents the different procurement methods utilized on BIM projects, and both positive and negative project outcomes from the method.

"I am hoping to collect project information where this information will form the main body of my thesis, documenting what procurement method was used, and the project outcomes from using this method. To ensure that a level of confidentiality is achieved a questionnaire has been developed, to ensure that no identifiable attributes of projects will be disclosed. A link to this questionnaire is here. The questionnaire is also open to those projects that do not use BIM processes, as I am waiting to draw conclusions around if the procurement may have impacted the project outcomes.

"Thank you for taking the time to consider participating in the research. Please feel free to pass on this invitation to others you know, it would be much appreciated. If you have any questions, please do not hesitate to contact me by emailing


Welcome To Our Newest Members

We have had 64 new members join us in the last couple of months. Some have signed up as individual members and some are joining under their organisation's corporate membership. Welcome to Craig Reid from Tubman Heating, Lee Stone from ADHB, Jade Rewi from JLL, Geoff Holgate from Your Property Matters, Justin Williams, Craig Blanchfield  and Tim Hennessey from Argus, Tim Regan from Alsco, Stuart Wallace from Wintec, Nick Hemming and Ben Hosking from Honeywell, Bahjet Al-Khudairi, Shane Porter, Roger Forde, Nicholas Oliver, Wayne Mcguire and David Green from NZDF, Duncan White from BGIS, Viv Summerfield from Ecopoint, Riha Salim from Kiwi Commercial Cleaners, Gary Bagg from Access, Sam Duncan from Norman, Disney & Young, Stephen Fernandes from Fonterra, Valerie Griffin from Scentre Group, Felix Botha and James Blake from Cushman & Wakefield, Chelsea Brett and Tracy Massam from Auckland Council, Lisa Spiers from Switched On, Ajay Thomas, John Kalluvilla and John Thomas from Kiwi Property Group, Shawn Rademeyer from Spotless, Ashley Swinglehurst from Haumaru Housing, Paul Pugh from Southern District Health Board, Charmian Pearson-Brown from ACG,  Leah Hearn, Shawn Redpath from Queenstown Lakes District Council, Ashwin Patel from Apex air conditioning Ltd, Andrew Donohue from Benmax NZ, Anna Dodunski from Metlifecare, Kelly Bunyan from Spark, Darren Middlemiss from Total Property Services, Brent Bramwell from Service Resources, Ha Marks, Gavin Smith and Lee Williams from Alsco, Peter Prichard from MBIE, Mateus Czudaj and Nikki Rangiwhetu from Programmed Facility Management, Steve Hegh from Business Relocations, and from PAE: Azoora Ali, Greg Huddleston, Ulf Schutze, Neil Westcott, Warren Mann, Neil Westcott, Jason Schrijvers, Steve Roebeck, Tony Haswell, Paul Marshall, Kere Maihi, Peter McKeefry, Jo Guttery and Stuart Manuel.

To find out more about becoming a member, please click here.


Situations Vacant

If you're looking for a new challenge, don't forget to keep an eye on the Job Centre on our website. And if you want to target FM professionals directly via our website and social media pages, advertise with us! Email for more information or click here


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FMANZ Events

What's Happening Around The Country



It has been a very busy couple of months for FMANZ up and down the country, and the momentum isn't showing any signs of slowing down between now and Christmas!

Some of the events members have enjoyed include:

Christchurch Quiz Night - sponsored by Commercial Door Services. 
Tour of Mount Pack and Cool's (Mpac) brand new kiwifruit post-harvest facility in Tauranga - sponsored by Mpac. 
Tour of Waste Management in Tauranga - sponsored by Waste Management. 
Tour of the new Westpac offices in Christchurch - sponsored by VIP Security (photo below).
FMANZChCh WestpacVisit Oct2018 1-625

IMG 20180926 094039-398
And a warm thank you to Paul Huggins, Director of Facilities Management at Cushman & Wakefield, for touring the country to present the most recent series of National Breakfast Seminars. Paul traveled to Hamilton, Wellington, Christchurch, Dunedin and Auckland to share his knowledge about public private partnerships, a model whereby private enterprises can work with government to provide benefit to the public. Focusing very much on the FM perspective, Paul talked about early contractor involvement in design, implications of design on operational costs, performance regimes, how full lifecycle models work, changes and engagement, and the engagement processes with constructors and clients in a PPP contract.


31 October: Great Debate in Wellington, kindly sponsored by Programmed Facility Management. The moot: 'Engaging FM up front does not reduce project cost.'

31 October: Forget Halloween, join FMANZ Chair Gillian Wess and the Dunedin committee for the Branch AGM and After-5 networking event at Otago Museum.

31 October: It's a busy night! Join FMANZ Auckland for a panel discussion about our rapidly changing work environment and an informal catch up and short tour of Fonterra's headquarters. Kindly sponsored by Fuze.

November Breakfast Series: From BIM to Facilities and Asset Management: A case study of the Mason Brothers Building in Auckland's Wynyard Quarter. Click here for dates and details.

And then it's Christmas party time! Wellington, your festivities take place on 29 November, Waikato/BOP on 4 December, and Auckland and Christchurch, keep your diary free on 6 December. Dunedin date TBC. 
See the Events Calendar for more details.



Sponsor Spotlight 

Two Minutes with Argus


ARGUS new logo-898Meet Argus, our new Platinum Sponsor.  After a number of years supporting the Association through their FM Summit platinum sponsorship, Argus recently came onboard as a Corporate Sponsor. "We are proud to be associated with FMANZ and we are proud to support our clients in an industry that has supported Argus over the years. Argus supports FMANZ who is there as the voice of all FM professionals; our valued clients."

Can you sum up Argus in 2-3 sentences?
Argus is a 100% New Zealand owned and operated company with a well-established history and reputation for service and quality. Our vision is to be the premier fire protection business in New Zealand. Premier being the best, not necessarily the biggest.

What are your key pieces of advice for facilities managers when it comes to fire safety?
safety is a building’s most important system; it is there to ensure the life safety of everyone who works in or enters that building. While we don’t always see what Fire Safety provides to a building, we do want the peace of mind that goes with knowing fire safety systems will do what they are meant to when required. Our advice would be to ensure you approach your Fire Safety with the same focus and criticality you approach other Health and Safety related items; at the end of the day the Fire Safety system is there to ensure you, your tenants, your colleagues, your friends and family can get out of a building safely to go home to their loved ones.

What services do you offer facilities managers?
Argus is a full-service provider of fire protection equipment and systems. Offering a wide range of quality, work leading products and systems, Argus ensures maximum protection and safety of personnel and property and compliance with local and national standards and regulatory requirements. Argus demonstrates a partnership approach to service which is based around customer needs and communication. It is an approach that has rewarded us with many long-term customers who have come to expect excellent service, on time and in full.

Our services include:
Detailed systems design and engineering
Installation and commissioning of fire protection systems
Servicing, alterations and remedial work
24/7 call out service
Maintenance and testing of fire protection systems
Building Warrant of Fitness
IQP services (Independent Qualified Person)
Compliance management

Argus’s experienced team is able to offer design, installation, maintenance and testing of a full range of fire protections systems, including:
Automatic sprinkler systems including wet pipe, dry pipe and preaction systems
Manual and automatic fire alarm systems, including conventional and analogue addressable
Evacuation and early warning systems
Mass notification
Special hazard systems
Fire extinguishers and fire hose reels
Fire hydrant systems
VESDA (Very Early Smoke Detection Apparatus)
ProtectowireTM linear heat detection systems
Deluge and water spray systems and foam systems


Argus team-187

Some of the Argus team pictured at this years FMANZ Awards with FMANZ Chair Bruce Kenning and their Service Provider of the Year award.


How long have you been in operation?
Argus was founded in 1981. We have branches in Auckland, Hamilton, Tauranga, Rotorua, Wellington and Christchurch.

What sets you apart from your competitors?
Argus develops long term partnerships with our customers, based on delivering on promises, trust, honesty and integrity. Our sole focus is fire protection and protecting people and property. Everything we do is to provide peace of mind to our clients that their fire protection needs are taken care of. We develop solutions to suit our customers’ needs; we don’t tailor our customers’ needs to suit our services.

How can people get in contact with you?
Our website is We would love to hear from anyone.


Messsage from Meridian

Audit & Save

Meridian -816-549
Audits aren’t all bad – consider investing in an energy audit to help determine additional energy saving opportunities. If you haven’t already, check out the EECA site which is full of information about energy audits and funding options.

To find out how Meridian can help your business, contact 0800 496 444.


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Soapbox - An Op/Ed Column for Members

NZ Represented in Beijing

Val Moraes, Past Chair of FMANZ and Past President of IFMA FM Consultants Council, was one of the keynote speakers at IFMA’s World Workplace China Conference, held this year n Beijing on 13-14 September. Val delivered a keynote address on day two of the conference titled, The Art of Influencing the C Suite – Seven Key Elements to Mastering the Art – An FM Perspective.

Val’s Message was about the success of facilities managers at the C Suite level, either as an influencer or as part of the senior leadership team of an organisation. Val lists the various skill sets required by facilities managers to be influential within the C suite, below, and outlines a couple of interesting observations from the conference.


The seven key elements or headliners that were discussed as part of my presentation included the following:
The Burning Desire For Success
To be perceived as part of the C Suite & not be daunted
Demonstrate the skills as leader, crisis handler, negotiator, believer
Political Savviness – to work around the egos and personalities within organisations
The 5 Dimensional Manager – Design, Data, Diagnostics, Decision Maker, Disruptor,
Personal Brand – Credibility, Trust, Charisma
Networker/NetWeaver – Connector, Mover & Shaker

My key message was that all Facilities Managers have the potential to become either part of the C Suite or close enough to the C Suite to influence decision makers. All it needs of the individual is ability, ambition, integrity and determination to get there, come what may. [Click here for the slides which accompanied Val's presentation.]

One of the other highlights of this conference was the presentation from the Beijing Development Authority whose message was about the Beijing economy and their development programme which was being directed towards slowing down with the purpose of consolidating in the larger interest of the people and infrastructure and the health and wellbeing of its people.This is a conscious and deliberate effort by the Beijing Development Authority to focus on improving the infrastructure and improving the air quality for the betterment of their residents. It is a very interesting shift and perspective for people who have been pushing hard to create large developments at a fast pace.

An interesting observation made while at the Shanghai Railway Station waiting to board the high speed bullet train (350 kph) to Beijing: The washrooms within the Shanghai Railway Terminus are maintained to a very clean and tidy standard and have cleaners in attendance at all times. The men’s and women’s washrooms have an electronic display near the entrance indicating vacant and occupied cubicles. A lot of thought is also given to the size of each of the cubicles which are designed in a way that you can actually roll baggage trolleys into the cubicles without worrying about the security aspect of your bags while you are in there.

PIC-790Val Moraes CFM MBA Assoc RICS, is the CEO and Managing Director of GregMore Group, a Facilities Management Consultancy based in Auckland. He has more than 30 years of Facilities Management experience in various countries including India, Australia and New Zealand. His past experience includes senior FM roles with Super Deluxe Hotels (Oberoi Group), High Rise Commercial Buildings (Colliers International) and Supermarkets (Progressive/Woolworths Australia) and large corporates. He holds a Graduate Certificate in Building Management (GCBM) and a certificate in Project Management from Victoria University, Wellington. He is also the first New Zealander to qualify as a Certified Facilities Manager (CFM) from International Facilities Management Association, USA (IFMA) and is accredited Assoc RICS from Royal Institute of Chartered Surveyors. He is one of the Founding Board Members and Past Chair of FMANZ and is the Past President of IFMA FMCC. Val is also an Accredited Professional for Green Star rating of Buildings in New Zealand (GSNZAP).

If you have something you want to share with fellow members, email Sara at



FM Snippets

News From NZ & Around the World


What are you doing to reduce single use plastics?
single use-511From the UK, FM World magazine has reported on the findings from their campaign to reduce single-use plastics in the workplace. Although the conversation about the perils of plastic is not new, they say, the recent awareness campaign has gained much momentum after David Attenborough’s sobering insight during last year’s screening of the BBC’s Blue Planet II. Since then, the BBC has pledged that by 2020 all of its sites will be free from single-use plastic and the Queen has banned straws and plastic bottles at her estates. Read their findings here.

path-10Finding a use for plastics
While we’re on the topic of plastic, in a world-first innovation, Australian councils are increasingly replacing the traditional steel mesh used to reinforce concrete in footpaths with recycled plastic, which would otherwise be sent to landfill or end up in our oceans. Councils are responsible for building or replacing an estimated 8000 kilometres of footpaths in Australia each year. Thanks to Queensland engineering firm Fibercon and researchers from James Cook University, councils are now using recycled polypropylene (PP) plastic waste in the form of Emesh to reinforce concrete pavements and other infrastructure. To date, 65 tonnes of plastic waste has been recycled, with the potential to recycle 5000 tonnes of plastic waste annually. One tonne of plastic is equivalent to around 20,000 litre bottles or 120,000 plastic bags. Find out more here.

The role of FMs in sustainability
Staying with environmental issues, Keith Chanter, CEO of Emcor, discusses the issue of sustainability in facilities management here.

new building-824From the beginning
It’s not news to FMs, but users must be involved in building from design stages, says Ann Bentley of property and construction consultancy Rider Levett Bucknall. Making sure value is embedded into the creation of a building from the design stage by involving users and managers is key to lengthening the quality of its running life, she says.
“One of the points I am trying to make quite forcibly,” said Bentley at a BIFM conference, “is that… if the asset users and asset managers are not involved right at the very early procurement stages, then you will definitely procure a sub-optimal asset. There is so much evidence to demonstrate that. But again, the evidence doesn’t always come to the fore.” Read more here.

worksafe-469WorkSafe ruling
A worker had to have his eye removed after an incident involving a corrosive cleaning product at a Tauranga mussel processing plant. North Island Mussels Limited was sentenced in the Tauranga District Court following the January 2017 incident which left their worker with life changing injuries. The worker was decanting a cleaning product when a piece of tubing flicked him in the eye. The corrosive product and the impact of the tubing left him with damage so significant that his eye had to be removed. The resulting scarring also meant the victim could not be fitted with a prosthetic eye. WorkSafe says the worker should not have needed to decant the cleaning product in the first place and that a safer system of work would have avoided the incident altogether. Read more here.

Speaking of WorkSafe, Chief Executive Nicole Rosie talked to attendees at this year's Safeguard Conference about managing your critical risks, involving your people in health and safety, and showing leadership. If you missed the presentation you can now watch it online here.

asbestos-188Asbestos across the Tasman
Despite well-documented dangers, there’s a sense of apathy across the property sector about asbestos, says Clare Collins, managing director of Insight Communications and the director of the Asbestos Aware campaign. Once hailed as a ‘miracle’ material for its heat and water-resistant qualities, asbestos has also been responsible for causing the deaths of thousands of Australians. Although a total ban came into force at the end of 2003, asbestos-containing materials (ACMs) remain in one-third of Australian homes and can lurk unseen in many commercial and non-residential properties built or refurbished prior to 2004. But, importantly for facilities managers, thousands of ACMs remain in commercial properties, posing an ever-present danger if fibres are released during maintenance, refurbishment, removal or demolition. If inhaled, the fibres can lead to life-threatening asbestos-related diseases including lung cancer and malignant mesothelioma. Read more here.

intell-92Intelligent buildings
The International Council for Research and Innovation in Building and Construction (CIB) has published a free roadmap written by members of the W098 Commission and CIBSE Intelligent Buildings Group, which presents collective ideas for the creation of intelligent and responsive buildings for current needs and the future. Intelligent buildings present a number of challenges, according to the authors. They must be responsive to people’s needs including their health and wellbeing; be sustainable in the use of resources as well as incorporating the most useful parts of the evolving technologies. Read more here.

More on intelligent buildingsintell 2
A new report from Navigant Research examines the market for emerging business models for intelligent buildings, providing global market forecasts segmented by business model type, building type, and region and extending through 2027.
Digitization and analytics have accelerated the evolution of the commercial buildings technologies market. Meanwhile, modern heating, ventilation and air-conditioning (HVAC) and building control systems are providing the foundational equipment for the intelligent buildings market with advanced digital technologies and other smart systems. According to the report, the total revenue for emerging business models reshaping the intelligent buildings market is expected to grow to $582 billion in 2027. Read more here.

Up to the mark
Click here to read three Q&A interviews on the challenges of ISO 41001, the value of standards, and the differences between Fitwell v WELL.

workplace-275Meeting demand
The heat is on for FM as people demand more from the workplace, says a report by real estate adviser CBRE. Macro influences such as demographics, technology and social changes are shifting people's expectations of the workplace, says a report by real estate adviser CBRE. The report, which identifies the major trends in FM, states that people want to choose where and when they work, and they look to the workplace – wherever that may be – to deliver more services and amenities. It states that by 2025, the global outsourced market in FM services will be worth $1 trillion. Find out more about the report here.

coworking-6Coworking isn’t going anywhere
Coworking is not the norm yet, but it is headed that direction. In fact, a sign of its success is the fact that it has moved from being labelled a fad to asking if it is a bubble about to burst. Here’s a short answer: it is not going to go pop, fizzle out or run out of steam anytime soon. Why would it? Coworking is not something driven by real estate and developers. It reflects how our society is changing. Read more here.

EV-926Charging on
Find out what the key points of discussion were during a recent BIFM webinar on electric vehicle charging points. With an estimated one million electric vehicles on UK roads by 2023 the infrastructure for charging these vehicles will need to be developed quickly. BIFM asked key players in the industry to give their views on what is driving the electric vehicle market and how goals for reduced emissions and increased air quality could be achieved. Read more here.

Commitment to zero carbonlondon-189
London has joined 18 other cities around the world, including Paris, New York and Tokyo, in a landmark commitment to make all new buildings operate at net zero carbon by 2030. Regulations and planning policy will also target existing buildings to make them net-zero carbon by 2050. Net zero carbon buildings are buildings which reduce all energy use as far as technically possible, with remaining demand met through renewables. The commitment has been orchestrated by C40 cities, a global group of major cities committed to delivering on the most ambitious goals of the Paris Agreement at the local level. As city authorities do not have direct control over all the buildings in their area, the commitment includes a pledge to work together with the private sector as well as state and regional governments to drive the transformation. This pledge from cities is part of the World Green Building Council’s Net Zero Carbon Buildings Commitment for businesses, cities, states and regions. Read more here.

diversity-999Let’s talk about diversity
Diversity is something we’re starting to talk about in FM and something other industries are thinking about too. Read what the Chief Executive of Engineering New Zealand, Susan Freeman-Greene, has to say about the need for better female representation in the building industry. Her organisation, alongside the New Zealand Institute of Architects and the Association of Consulting Engineers, New Zealand recently launched The Diversity Agenda. Read more here.

The future of agile workingagile-852
Are you ready for the world of agile working we will experience in the 2020s? asks Workplace Insights. Some organisations believe they have ‘done’ Agile Working. They have increased the ratio of people to desks and achieved a saving in accommodation costs. They have provided flexible working arrangements across the organisation and have enabled their people to work at home for part of their working week. Staff surveys show employees are pleased with the opportunities and benefits this provides them. But organisations cannot afford to become comfortable or complacent, there are greater opportunities to grasp. As in any transformation initiative, Agile Working is more than a project it is a cultural journey involving continuing change to achieve continuous improvement. Agile Working is moving on. Find out more here.

bloomberg-693UK’s best building
Bloomberg’s European headquarters has been named the UK’s best new building. The 2018 RIBA Stirling Prize judges were unanimous in their decision to award Bloomberg the 2018 RIBA Stirling Prize describing it as a “once-in-a-generation project”. RIBA President, Ben Derbyshire says it is a “monumental achievement”. he BCO has already declared the building the UK’s best workplace. Thought to be the largest stone building in the City of London since St Paul’s Cathedral (c. 1675), Bloomberg is claimed by RIBA to be a state-of-the-art project which has pushed the boundaries of research and innovation in architecture. Read more here.

Taking care of your number one assetcare
“FM is fantastic, but it’s a sector in which everyone is ‘always on’,” says Nicola Lathbury, managing director of Hexagon FM. “This is because most of us are extremely passionate about our work.” In this article, she explains the importance of not over working and looking after your health.

And finally, seven myths about work that are bad for your brain.
KnowledgeKit ThinkBetter 7myths-page-001s

If you come across any interesting snippets you think your FM colleagues would be interested in, please email them to Sara at 


A Day in the Life Of ... Stuart Wallace, Wintec


Hailing from Scotland, Stuart Wallace is Facilities Operations Team Leader for Wintec (Waikato Institute of Technology), based in Hamilton. Relatively new to the role, Stuart works as part of a team of six.

What does your job involve?
The job entails the full range of facilities provision - preventative and reactive maintenance, asset management, contract negotiation and management, security management, compliance certification and budget management.

What does ‘facilities management’ mean to you?
My definition of facilities management is: Supply a company with the facilities it requires to carry out its core role business.

StuartWhat is a typical day like for you?
Compile service contracts which are being tendered or re-tendered for; ensure the process is making good headway and they are on schedule to be completed on time, with no gaps to bridge between completion of old and implementation of new. On-going maintenance procedures are being kept up to date (this is a very busy period of the year). Good communications with both in-house staff and contractors is crucial in keeping the facilities management process running to the high standards required.

Also, because this is an educational facility, we are planning the opportunity/maintenance which can be carried out during the closed season.

What are some of the challenges of your job/your organisation from an FM point of view?
Like all educational facilities, we are in constant use with continual movement of people which creates challenges for facilities management. Natural wear and tear from constant use, keeping noise levels down when people are studying, or exams are in progress, maintaining good health and safety standards, and simply providing a safe, comfortable and appropriate centre for learning.

How did you get into FM?
Having worked as an electrician, foreman, clerk of works, building inspector then maintenance manager, I was offered the opportunity to attend university and study facilities management. This was when I felt that all my training and skills were coming together to create the full sphere of service delivery. A lot of work; however, I have never looked back as I have enjoyed all aspects of it.

Wintec-516What’s the most interesting element of your job?
I really enjoy the team spirit which exists here. Academic staff and facilities Staff alike are fully committed to delivering services to the highest standards possible whilst also looking into opportunities for continual improvement.

What are some of the things you like most about your job?
I no longer work solely as an electrician, as FM covers the full range of managing the technical provision required for good service delivery. Also, having been a building inspector in the past, FM was, and is to me, the next stage of advancement in my career.

wintec 2-759What do you think are the most important skills an FM professional needs?
As FM covers the full range of services required to assist a business in being successful, an FM professional must have very good peripheral vision. Communicating with people from all walks of life in a way that is easily understandable to those both non-technically minded and highly technically-minded. Also, an understanding of business acumen keeps two-way communications to a professional standard at all levels.

What is the proudest accomplishment in your career to date?
My proudest accomplishment has got to be gaining my master’s degree in Facilities Management through Herriot-Watt University in Edinburgh, Scotland.

What advice would you give to someone starting out in FM?
Look, listen, ask questions and learn. There is a wealth of information out there, not only in books but in real life practice as well. Enjoy what you are doing, communicate with people, and try to see the bigger picture as what is in front of you and looks quite simple, won’t always be the best way forward. The more knowledge and experience you can gain, the less stressful and more enjoyable your life will become.

When you’re not at work, what do you enjoy doing?
I enjoy most sports as a spectator although I enjoy the odd game of golf or going fishing. Originally from Scotland, I also love travelling around New Zealand - my new home country.



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