Leanne Gibson, General Manager Facilities, Transport & Technology, Wellington International Airport
Briefly, what does your job involve?
I head an amazing team of 28 passionate facilities, transport & IT professionals – complemented by 75 preferred suppliers – who are responsible for the maintenance of all the airport’s buildings, key services, technology, chattels, amenities and grounds within the airport precinct (110ha), as well as running the transport hub.
How long have you worked in FM?
How did you get into FM?
I have a technology background which has proved invaluable as the airport seeks to leverage building management efficiencies through increased use of sensors, Internet of Things (IoT) and analytics.
What do you enjoy most about working in FM?
Working innovatively with the great team at Wellington Airport to deliver facilities that enhance our passengers’ travel experience.
What are the most important skills/ personality traits facilities managers need?
In my experience, calmness coupled with excellent problem-solving skills and the ability to communicate well. And I strongly recommend some understanding of emerging technology such as sensors, analytics and drones.
Any advice for someone considering a career in FM?
For junior FM roles, we look for people who have a genuine interest in buildings or building-related services, are comfortable with technology, have good interpersonal skills and have a can-do attitude. A driver’s license is useful. The rest we can teach.