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December 2018                                                                                                     Latest news, events & interviews.

In This Issue

Letter from CEO, Gillian Wess

Recognising Professionalism

Kia ora koutou,

The year-end is once again the time to reflect on your Association’s achievements of the past 12 months. Our focus has been on growing FM’s professionalism, and in 2018 we have taken a number of active steps towards that objective.

Education and professional development have been centre stage with the appointment of Wayne Abel as FMANZ’s first Professional Development Manager. Our annual education programme is now aligned to the FMANZ Professional Competency Framework (see here), and in addition to the FM Summit, National Breakfast Seminar Series and Branch After 5 educational events, including an inaugural training webinar, we have introduced the first of the new Professional Pathway Series to replace the former Master Classes.

The Pathway workshops strengthen FMANZ’s educational offering by delivering in-depth programmes linked to the Professional Competency Framework and aimed at our members’ various levels of experience, from junior to senior FMers. The aim is to deliver workshops that are both accessible and affordable for all our members. The first Compliance workshops held in Auckland were attended at full capacity and will be repeated in Wellington and Christchurch next February and March, with another national Pathway Series offering later in 2019.

FM Summit 2018 was held at the ANZ Viaduct Events Centre on the Auckland waterfront, a move from Villa Maria in order to accommodate our growing membership and trade expo. Next year will see FMANZ embarking on a further ambitious step by staging the FM Summit in Wellington at the Museum of New Zealand Te Papa Tongarewa on 26 and 27 June. Commonly and affectionately known as Te Papa, or "Our Place", this venue is most appropriate as FMANZ recognises that our place and our people are located throughout New Zealand, and as the authoritative voice of, and for, facilities management we should be reaching out to our national members, industry peers and sponsors. Look out for registrations opening on 25 February.

At the FM Summit next year, we will once again hold our Gala Awards Dinner to recognise and celebrate our members who are excelling in their professionalism. Nominations for the 2019 Brian Happy Award for Facilities Manager of the Year, the Young Achiever of the Year Award, and the Service Provider of the Year Award open on 17 December and you have until 29 March to enter someone you feel is worthy of these awards. This includes yourself, as you can self-nominate.

While you are considering award nominations over the summer, you can also – and should - be taking an important step towards recognition of your own FM professionalism and FM membership status. As announced at this year’s Summit, AGM and again here in this newsletter, FMANZ is responding to our members’ desire for greater professionalism of FM by introducing our new membership categories aligned to the FMANZ professional competencies and members’ FM experience. Beginning this week, you will be able to apply for your new FMANZ membership. This is a very easy process that will only take a few minutes to complete. I encourage you to do this as soon as possible.

Once you’ve been assessed and had your membership category status confirmed by the FMANZ Board, you can start using your membership post-nominal (if eligible) – AFMANZ, MFMANZ or CFMANZ - after your name to denote your FMANZ membership. This will grant you recognition of your FM professionalism and your commitment to advancing your career. You will also be making your individual contribution to FMANZ’s advocacy as your Association and its members gain increased visibility from members’ use of their post-nominals.

As we approach the end of 2018, I wish to recognise and express gratitude to everyone who has contributed this year to growing FMANZ’s professionalism and achieving our strategic objectives. Thank you to all of you who attended the Summit and other national and branch events in order to network with your peers, share your FM knowledge and support our sponsors. I thank the FMANZ Board, Board Committees and Branch Committees for your valuable time and contributions, and our highly valued sponsors for your support and expertise throughout the year.

I especially thank FMANZ’s professional and dedicated management team of Marjolein, Sara, Sascha and Wayne who have achieved an incredible workload this year as we deliver and implement our programmes and new initiatives.

It is time to relax and refresh over the summer break. I wish you and your loved ones a wonderful Christmas and a healthy and happy new year before we return to continue FMANZ’s momentum in 2019.

Ngā manaakitanga


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Members' Corner

Important Things to Note

Serious About FM? Apply for Your New Membership Category

Serious about a career in FM? We are embarking on an exciting new journey towards professionalisation of the industry … and we want you to join us! All you need to do is decide which membership category you qualify for and complete the short application we will email you over the next few days. If you have a current CV handy, this should only take 10 minutes or less and then you’ll be on your way to achieving the professional recognition you deserve. (An application for Certified membership will take a little longer as it requires a written submission to demonstrate your experience of the FMANZ Professional Competency Framework.)

The new categories have been tiered according to individual experience, skills and qualifications, from entry to senior level FM. These are: Affiliate, Associate, Member, and Certified Member. There are also categories for Student and Retired members, with the title of Fellow awarded to members who have made a significant contribution to FMANZ.

Click here to see membership benefits.

The end of the year is the perfect time to take stock and reflect on where you’re at career-wise and where you’d like to be. So why not take a few minutes before the holidays to fill out the form. The sooner it’s in, the sooner you can begin using your post-nominal and take advantage of the many other benefits offered to professional members.

Keep an eye on your Inbox this week for your personalised membership application, and we look forward to hearing from you and helping you achieve the professional recognition you deserve.

Get Ready for FM Summit 2019!

Te Papa-592Before you turn the final page on 2018, make sure you have these dates marked in next year's diary: Wednesday 26 & Thursday 27 June. This is when we're bringing the FM Summit to Te Papa in Wellington - the first time the Summit has been held outside of Auckland. Format-wise, we've decided to mix things up a bit, and the programme is looking fresh and stronger than ever. We will unveil the line-up of speakers and topics before registrations open on Monday 25 February. In the meantime, give whoever manages the training budget the heads-up that you NEED to be there and go online and book your flights, out-of-towners. There are a few bargains to be had at the moment, we're told. We'll be back in touch after Christmas with more details, including information on accommodation deals.

If you're interested in Summit sponsorship or securing a Trade Expo stand, Marjolein is currently taking expressions of interest. Click here for more info, or contact her at

Awards Open Next Week

If you're excelling in your FM role - or know someone else who is - take note. Entries for the FMANZ Awards open next Monday, 17 December, and close 29 March 2019. Awards will be presented at the FMANZ Gala Awards Dinner in Wellington on 26 June 2019.

FMANZ Awards no year-635The Brian Happy Award for Facilities Manager of the Year is awarded for outstanding performance by an individual working in the FM profession. The judges are looking for nominees who have applied their experience and knowledge to produce exceptional results within their facility and/or organisation, as well as demonstrating excellent personal qualities.

The Young Achiever of the Year Award is presented to an FM professional under 35 years of age who has shown a strong and on-going commitment to their personal development and that of the wider industry.

The Service Provider of the Year Award acknowledges outstanding provision of contracted-out facilities services. Awarded to an organisation that has demonstrated market-leading performance in service delivery, innovation and value for money, the winner of this award can be either a provider of a range of FM services, or an organisation delivering outstanding performance in a single area of service. These can be hard or soft services provided to any sector of the New Zealand FM market.

To find out more, click here

Get Your Grant Applications In To The Foundation

Speaking of applications, the FMANZ Foundation has money to give away to worthy students, graduates, researchers and innovators! The first application round for 2019 closes on 31 March. 

FMANZ Foundation Student of the Year & Graduate of the Year FM Foundation-69

To recognise and encourage high academic achievement within the field of Facilities Management, the Foundation is offering awards  to one student and one graduate in 2019, selected from nominations provided by New Zealand tertiary education institutions. (Note: Students can't self-nominate.) These awards will be presented at the FMANZ Gala Awards Dinner on 26 June, 2019. To see the criteria for nomination, click here. Deadline for applications: 31 March, 2019.

Research and Innovation Grants

If you're an individual or organisation who requires funding to complete research that will benefit the FM industry in New Zealand; or who wishes to use the funding to support a specific project that will bring innovation into the New Zealand FM industry, the FMANZ Foundation would love to hear from you. There are two application round deadlines for applications in 2019: 31 March and 31 August. Click here for an application form.

Questions? Please contact

Chair and Deputy Chair Elected  

Congratulations to Bruce Kenning, who was re-elected FMANZ Chair by the Board, and to Agnes McCormack, who takes up the role of Deputy Chair.  

Bruce FMANZ 1-379 Agnes McCormack-69

Developments on LinkedIn

DON'T FORGET: We now have two LinkedIn pages - a Company Page and a Group Page.  The Company page is our forum for spreading the word about FMANZ and also sharing news about FMANZ events, job opportunities, goings on in the industry, behind the scenes photos, and links to blog posts. The FMANZ LinkedIn Group page is where you can actively engage with your FM colleagues, and discuss key topics within the FM industry in New Zealand. The Group is YOUR space to ask questions, offer advice, exchange ideas and insight, recount success stories and failures, and offer support to fellow FM professionals. We invite you to fully engage in active conversations, so pop online and have a look. Thanks to Phoenix Lavin, this year's Facilities Manager of the Year, for stepping up to be Group Administrator. Tip: You might want to click on the Group settings and ensure you have ticked yes for all communication from the Group. (And don't forget - you will stop getting communication, no matter what your settings say, unless you click the links occasionally!)


Professional Development Pathways Series Off to a Flying Start


FMANZ Pathways Logo Green (002)-987The first of our Professional Development Pathways Series (which replace the Master Classes) got off to a flying start in Auckland recently. The 101 and 201 Building Compliance workshops, presented by Building Networks' Rosie Killip, were a huge success, with members attending not only from Auckland but other parts of NZ as well. Attendees brought their real life scenarios to the table, including the feeling of being bullied to upgrade their buildings, held to ransom by companies over getting 12As and also feelings of shock and being let down by the building industry not providing professional advice about compliance. Hot on the heels of its success in Auckland, we are bringing these Professional Development Pathways Series workshops to Wellington and Christchurch early in 2019.

For more information or to register, click on any of the above workshops. 

Building Networks also provides some free tips and advice for members which you may want to subscribe to. Check them out here.

Situations Vacant

If you're looking for a new challenge, don't forget to keep an eye on the Job Centre on our website. We have two jobs up currently: MHP is looking for a Facilities Coordinator in Christchurch and Nelson Marlborough Health is on the hunt for a Facilities Supervisor in Nelson. And if you want to target FM professionals directly via our website and social media pages, advertise with us! Email for more information or click here


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FMANZ Events

Happenings From Around the Country


It has been a year packed full of varied and interesting networking and educational events. Thanks to all of you who turned out to support these events, up and down the country and to our many event sponsors, including FUZE Interiors, who sponsored the panel discussion and networking event held at Fonterra's HQ in Auckland and Programmed Facility Management who sponsored the great debate night in Wellington. Here are a few photos from some recent events. 

Photo2 CHCHXmas 6DEC18 (002)-255

Viv Hardie (Niche FM) and Raewyn Carpenter (Christchurch City Council) at the Christchurch Christmas party.

AucklXmas 2018 (003)-241

Christmas festivities at the Horse & Trap in Auckland.


Christchurch member Sandra James (Sandra James Contracting) wins a prize from World Moving and Storage's Adrian Shields.

Fuze-Fonterra-FMANZ3 (1)-421

Scenes from Fonterra's HQ where a panel discussion about our rapidly changing work environment was held.


Brett Naylor from Beca shares his knowledge of BIM at the November Breakfast Series.




Sponsor Spotlight

Outside In & Inscape: Stronger Together


Have you heard? Outside In has acquired long-term sponsor Inscape to create the largest indoor plant hire company in New Zealand!

 DSC0164-766Outside In Director Ryan McQuerry says it’s a case of ‘stronger together,’ with clients around the country benefiting from these two companies now operating as one family.

“We’re bringing together different core strengths,” he explains. “Outside In is considered market leaders in design and innovation, and Inscape has a 20-year history of excellent service and horticultural knowledge.

“By bringing the two teams together, we are able to offer clients around the country the best design and best service possible.”

Ryan says since joining forces, on 1 July, the number one priority has been ensuring their client base has been well looked after. The two teams have also come together in an innovative space in the Auckland suburb of Penrose, described by Ryan as “a showroom on steroids!”

 DSC0179-738“We think we’ve got some pretty amazing people, so we wanted to create a space that inspires innovative creativity,” he says.

“It’s also a space where FMs can come to get inspiration for how they can green up or beautify their spaces. Traditionally, it’s been a case of us going out and looking at a client’s site - which we still do - and sending them pictures of ideas, but it doesn’t do it justice in the same way as seeing the ideas in person.”

The Outside In/Inscape team remain keen supporters and sponsors of FMANZ and would love members to pop in for a coffee and check out their new space. “The office space is kind of like a big playground full of plants," says Ryan, "with the meeting room designed like a glasshouse in the middle.”

 DSC0254-760They’ve also created a large growing house on the site, by removing the warehouse roof and replacing it with clear plastic. “Plants traditionally are grown in the country, but by doing this, we’ve created a plant nursery in the middle of Penrose,” says Ryan proudly.

Next on the agenda for this green team is a look at the company’s image and branding. “We want it to be really clear and straightforward for our market, so we’re seeking outside advice and hope to consolidate to a single brand in the new year.”

In the meantime, feel free to contact Ryan on 021 165 2424/ or Courtney on 021 082 12876/ 



Soapbox - Wider Industry News & Opinion

NZ BIM Benchmark Survey 2018 Results Released

EBOSS is pleased to release the findings of the 2018 BIM in New Zealand report, says Matthew Duder, Managing Director of EBOSS. This year marks the fifth year of a five-year programme that follows progress in accelerating the introduction of Building Information Modelling (BIM) into NZ.

The survey follows an industry control group of 37 organisations made up of leading architects, engineers, consultants, building contractors and building owners. Thanks to the support of BRANZ, for a second year running the report also includes the results of a survey of 17 organisations of significant building assets in NZ (clients), in order to understand what progress BIM is having in facilities and asset management.

Over the last five years BIM use has grown from 34% of projects to 59% — an impressive change in a short space of time (for an industry traditionally conservative about change). The growth rate has remained stable in 2018, up 2 percentage points in 2018 to 59% of projects using BIM (from 57% in 2017).

While the growth rate in projects using BIM has remained stable, the actual uses of BIM have shifted in 2018. The last year has seen deeper use of BIM across the building lifecycle — in particular 30% of industry participants say they have used BIM within the operate phase, up from 20% in 2017.

“Gaining increased use in the operate phase will help clients to realise the full value of investment in BIM,” says Matthew Duder, Managing Director, EBOSS. “This will potentially shift the focus from the initial design cost to a fuller understanding of the long-term benefits of BIM across the whole-of-building over its whole-of-life.”

Results from the client control group show that almost half of clients surveyed are integrating digital asset or spatial information with asset management systems. Across all clients surveyed, only 11% say they’re unlikely to start to integrate this information or that it’s not something they’re considering. “This means that almost nine in ten clients are either integrating information now or are open to doing so in the future,” says Matthew.

The BIM Benchmark Survey report examines the actual use vs. predicted use by the industry control group from 2014 to 2019:

  • BIM growth over time (projects and proportion of work)

  • Most popular BIM uses (what it is being used for) and

  • Those uses most likely to grow — the top BIM uses by profession

As well as insights into:

  • Client use and challenges in using BIM models

  • Barriers slowing BIM uptake

  • How to accelerate further industry uptake

  • The government's role as a client in accelerating the development and use of BIM

  • Predictions of use for 2019

Download the 2018 BIM Benchmark Survey Report

181127 Matthew Duder photo EBOSS 2018 (002)-736About Matthew

Matthew Duder is the Managing Director of EBOSS. Matthew is passionate about understanding how technology and innovation can be used to improve the building process and deliver better buildings. Central to this is providing universal access to accurate and up-to-date technical product information, improving decision-making and workflow — the principles on which EBOSS was established.


Established in 2006, EBOSS hosts a comprehensive architectural product library, with an active audience of 35,000 architects, designers, main contractors and engineers. At EBOSS we are interested in improving the communication of BIM information through the construction value chain and appreciate the opportunity to partner with the BIM Acceleration Committee and sponsor this research initiative. 



FM Snippets

News From NZ & Around the World


New Look for Goleman Group
Goleman Group Logo FA - VERTICAL-678FMANZ Diamond sponsor Goleman Group is pleased to officially announce the unification and rebranding of Goleman Exterior Building Care, Stay Safe Systems and Goleman Industrial Rigging to become Goleman Group. Goleman Group focuses on five core service areas: Commercial Asset Maintenance, Industry Training, Engineered Access systems, Safety Equipment and Specialised Access. “This rebranding has been a careful evolution as we evaluated our core business, our strengths, what opportunities are available to us and where we want to see the business head in the future to best meet our growing customer demands,” says CEO Joel Matsis. “Over the coming months you will see our new look appear on our vehicles, our uniforms and our website. More importantly you will notice improvements around delivery, quality, safety, communication and more.” 

Paul Huggins (1)-11Cushman & Wakefield Strengthens Team
Another FMANZ Diamond sponsor, Cushman & Wakefield, has strengthened its Global Occupier Services team with the appointment of Paul Huggins as Managing Director of New Zealand. A familiar face from our recent National Breakfast Series, Paul has held the position of Cushman & Wakefield's Director of Facilities Management based in Auckland for the last four years. During his time in that role, Paul was instrumental in facilitating renewal contracts with NZ Post, Victoria University, Auckland Airport, Westpac and recently secured major new contracts for Auckland Prison and Waikeria Prison. In his new role, Paul will provide guidance, support and mentoring to the New Zealand Management team including Facilities Management, Project Management, Lease Advisory and Support Services, as well as monitoring and supervising finance and stakeholder management. 

Demolition Planning Lessons from Statistics House
Engineers, building consent authorities (BCAs) and contractors involved in the demolition of buildings with precast concrete floors should be aware of the learnings from the demolition of the Statistics House building in Wellington, says the Ministry of Business, Innovation & Employment (MBIE) . The Statistics House building in Wellington suffered partial floor collapse during the 2016 Kaikōura Earthquake. MBIE commissioned an expert panel to investigate the cause of the collapse to decide whether changes to the Building Code system were needed. After the investigation was completed the building was demolished in December 2017 and January 2018. Read more here

andrew eagles-363Pollution Solutions, Not Godzilla
"When talking about climate change, it’s common to hear language that makes warming seem like a man-made problem that is insurmountable," says NZGBC's Andrew Eagles. "Too often, the apocalyptic stories told about climate change are akin to Godzilla, or Frankenstein: a monster created by humans which then runs amok, causing destruction. That’s not the right story. Instead, we need to talk about solutions, with hope and optimism." Read more here

Come on Guys, Be Fire Wise
Effective from 1 July this year, important changes have been made to the Fire and Emergency New Zealand (Fire Safety, Evacuation Procedures, and Evacuation Schemes) Regulations 2018. These changes provide a new foundation for fire precaution measures and the safe, prompt and efficient evacuation in the case of an alarm or fire. If you're not up to speed on these, this article may be helpful.
site safe-539Winners in Health & Safety
Businesses and individuals leading the way in health and safety were recognised at the Site Safe Evening of Celebration, held at Alexandra Park in Auckland on November 7. The annual event attracted more than 350 guests and announced the winners of the 2018 Site Safe Construction Health and Safety Awards. Click here to find out who these were.

Bye, Bye BiFM
BiFM has an official new name: The Institute of Workplace and Facilities Management (IWFM). Check out their rebranded website here.

Why ISO 41001?
The introduction of ISO’s 41001 management systems standard for facilities management, several years in the making, makes this the ideal time to look at how the world of standards affecting all aspects of FM has evolved to this point, reports Martin Read. Read more here, and get the full lowdown on ISO 41001 at next year’s FM Summit.

asbestos-108Asbestos Sentencing Makes History
Unqualified and unsafe asbestos removal recently landed Richard John Knight in the Christchurch District Court for sentencing. Mr Knight was unlicensed for an asbestos demolition job carried out on a Riccarton building in February last year. The sentencing is the first of its kind under new asbestos regulations and relates to strict new rules around licensing. While the worker did have experience in the construction industry and in demolition, he was not licensed to manage the removal of asbestos. Nor had he obtained the required certification for the work he completed. Read the full media release here and get along to the FM Summit in June to learn more.

worksafe-683More from WorkSafe
WorkSafe has accepted an enforceable undertaking from engineering and infrastructure company Opus International Consultants Limited (trading as ‘WSP Opus’). The enforceable undertaking was granted following an incident in February 2017, when scaffolding collapsed underneath Auckland’s Panmure Bridge and six workers fell into the water below them. Although one worker was trapped on the scaffolding, all escaped the scene without serious injury. WSP Opus was the engineer to the contract for the maintenance work on the bridge. Their responsibilities included contract management, surveillance, and quality assurance in relation to the bridge restoration works. Read more here.

safeplus-312New Online Tool a Hit
Have you heard about the SafePlus online tool from WorkSafe? It enables businesses to self-assess how they’re doing in health and safety, and get free advice and guidance on how to improve. Since launching on 6 September, over 750 organisations have signed up to use the tool. Check out the tool here.

Social Value Leading Change in FM
Guy Battle, chief executive of the Social Value Portal, has told an IWFM (formerly BiFM) event that a ‘quiet revolution’ in social value is already leading to fundamental change in how facilities services are procured - and is about to turn the sector “on its head”. Read more here.

FM Wins Entrepreneur of the Year

More from the UK, the winner of Entrepreneur of the Year, Andrew Hulbert, managing director of FM firm Pareto, has said the award shows how the sector is coming out of its “comfort zone” to gain greater recognition. The accolade from the NatWest Great British Entrepreneur Awards, now in its sixth year, aims to acknowledge “the hard work and inspiring stories of British entrepreneurs and businesses in Great Britain”. Read more here.

Aiming for Net Zero Carbon Buildings

Staying in that part of the world, the UK Green Building Council (UKGBC) has launched a new task group that will develop an industry-led definition for net zero carbon buildings. The task group will bring together over 30 experts from across the building sector and is being supported by 11 industry bodies. Following the Paris Climate Agreement and the recent IPCC special report, global attention has turned to achieving net zero emissions to avoid the worst impacts of climate change. Find out more here.

unproductive-917Causes of Unproductivity
One in five UK workers has around two unproductive hours every week caused by poor or inadequate office and work environments, claims new research published today. Disruptive colleagues, no natural light, a lack of coffee and tea facilities and noisy offices are just a few factors cited in the report from Mace and its facilities management arm Mace Macro. Across the whole of the UK the average number of hours lost to unproductive workplaces is 2.4 hours a week, and using Office of National Statistics value of time data, this translates to a cost of £4bn in lost output every year to the UK economy. The new analysis, conducted by a former Bank of England economist, urges businesses of all sizes to urgently review their office spaces to ensure the design and facilities benefit the mental health and wellbeing of their staff. Doing so could radically boost productivity, with previous research showing that happy workers increase productivity by 12 percent, whereas unhappy workers decrease productivity by 10 percent. Read more here.

BIFM-AWards-2018-846Why Winners?
More from the UK: Martin Read and Bradford Keen find out why the four individual winners of the 2018 BIFM Awards stood out in the judges' eyes. Given the rigour of the judging process, it is perhaps to be expected that the winners in the individual categories are those initially nominated for displaying an unusually potent mix of skills and behaviours. And yet this year’s winners demonstrate something else in common – the coupling of an innate enthusiasm for FM’s potential with a natural curiosity about what should come next for themselves and the wider sector. 

bifm ireland-890Irish Winners in FM
Sticking with awards, meet the winners of the BIFM Ireland Awards, the final event under the British Institute of Facilities Management name, which took place in Dublin last month. This year, 15 outstanding finalists across four categories were recognised for their excellence in professional facilities management delivery and practice and once again, technology emerged as a resounding factor in delivering first-class FM services.

biophilici-4Green is Good
Concrete Jungle event in London made the case for incorporating the principles of biophilic design into the workplace, including for health and wellbeing considerations, the promotion of productivity and to address workplace stress and urban disconnection from nature. Read more here and check out our Sponsor Spotlight profile above for your NZ supplier of biophilic design. (Photo supplied by Outside In.)

flexible-750Demand for Flexible Workspace Accelerates
The demand for flexible workspace is set to accelerate as over two-thirds of global corporates plan to extend their use of flexible co-working and collaborative space over the next three years, according to property consultant Knight Frank. Knight Frank’s Your Space report surveys senior executives at 120 global companies that collectively employ more than 3.5 million people worldwide and occupy an estimated 233 million square feet of office space –equivalent to the total amount of office space in Central London. Read more here.

asona-393New Life for Ceiling Panels
Neil Ridgway, Managing Director of Asona Ltd welcomed the Hon. James Shaw, Co-leader of the Green Party & Minister for Climate Change, paid a visit to Asona's Penrose factory last month during which the Minister announced a grant from the Waste Minimisation Fund to assist Asona to develop its ceiling panel recycle & renew program. The project aims to provide a cost-effective system to refurbish soiled and damaged ceiling panels with new decorative finishes and have them reused in commercial buildings. This will extend the useful life of the ceiling panels and reduce landfill waste. Currently there are over one million square meters of ceilings being imported annually, a significant proportion of which are to replace panels demolished during building refurbishment and refit.

FrenchDreamTowers-604A Taste of the Future
The vision: to address issues of climate change, sustainable urban development, and water security. The proposal: a mixed-use development dubbed the FrenchDreamTowers, a futuristic high rise project utilising energy-efficient micro-algae exteriors and blockchain-monitored building systems. The project is focused on meetings the needs of smart cities in the future and is supported by a Chinese commitment to increase spending on renewable energy to $500 billion by 2020. The four proposed towers will comprise panoramic bars, “haute-cuisine” fusion restaurants, hotels, spas, fashion shops, tech hubs, co-working spaces, start-up incubators, art galleries and artists’ residences. Find out more here.

antarcticaA Look at the Past
Antarctica is one of the most inhospitable places on Earth, likened to the extremes found on other planets. So, what does it take to design for such a unique environment? In the first of a three-part Antarctica series, Architecture New Zealand shares an introduction to the history of exploration on this enticing and enigmatic continent. To keep up to date with building projects in NZ, sign up for Architecture Now’s free newsletter here.

If you come across any interesting snippets you think your FM colleagues would be interested in, please email them to Sara at 


A Day in the Life Of ... Judy Bridge, The Base


Judy BridgeMeet Judy Bridge, the Facilities Manager for The Base Shopping Centre in Hamilton (Kiwi Property). Part of a team of 11, Judy has been at The Base since May 2014. Prior to this she was Operations Manager of an energy efficiency company for three years and before this, a Business Centre Manager, moving to Project Manager for Avanta Services Offices Limited for 10 years in the UK.

What does your job involve?

The job entails all things facilities and beyond; physical property management, compliance, reactive and preventative maintenance, business continuity planning, security and cleaning management, utilities management, health and safety management, disaster recovery, landscaping and the procurement of third party services. We also take into consideration the business’s strategic planning and work to ensure the centre is future proofed to accommodate the expectations of those strategies.

What does ‘facilities management’ mean to you?

Providing a safe, healthy, compliant and sustainable environment with a great customer experience which allows our team to give their best every day.

The Base 3-541What is a typical day like for you?
There isn’t a typical day in FM, which is great and I love it. We deal with the physical property, in making sure we comply with all regulations, helping our customers, problem solving, making sure we have a safe environment,  all forward planning, reactive responses to any challenges that may arise and many more different activities. No day is the same!

What are some of the challenges of your job from an FM point of view?

One of the greatest challenges we have to face is keeping up with an ever-changing environment; but meeting those challenges also provides the most rewarding moments and a sense of pride and achievement!

What’s the most interesting element of your job FM-wise?

Organising, planning and executing projects / tasks to achieve our everyday great customer experience.

The Base-648What are some of the things you like most about your job in FM?

I really enjoy the diversity the role brings. No day is the same, you can be dealing with complex projects one moment, then be helping resolve a challenge someone else may have. Then next you might be dealing with a customer, colleague, tenant or contractor.

What do you think the most important skills are that an FM professional needs?

Lateral thinking, empathy and resilience. There is very little opportunity to be complacent in Facilities Management; versatility and flexibility is key. You need to be ready for anything and everything. Keeping up with current trends and understanding how they could be utilised to meet the future needs of the business.

How did you get into Facilities Management?

My route to facilities management has been more an evolution than a determined career path. Over the last 15 years I have gone from managing buildings to project management to Facilities Management. I have taken on different tasks to remain challenged and engaged. I love this industry and recommend it to anyone looking at a career in property management.

What is the proudest accomplishment in your career to date?

Working as a Project Manager in the UK for a Serviced Office Company. I managed 19 commercial serviced office buildings from the fit-out stage to the opening of the refurbished buildings for tenants to lease, always a proud moment when buildings are completed on time.

What advice would you give to someone starting out in FM?

Practical experience is as important as the theory. Every situation you encounter is a learning opportunity. Your suppliers/partners have a wealth of knowledge and are a great source to learn and grow from.

When you’re not at work, what do you enjoy doing?

I absolutely love skiing, traveling, fishing and spending time with my beautiful family.



FMANZ gratefully acknowledges the support of its major sponsors
our Platinum Sponsors
Wattyl logo logotype-742       ARGUS new logo-187-122-100

our Diamond Sponsors
Inscape - tall logo2017j-83-412

cushman wakefield logo detail-462


Goleman Group Logo FA - HORIZONTAL-643

United RGB-90
ZENITH Logo- 90k-490-553

our Gold Sponsors
meridian sharp1-589-723

hikvision-logo-679-737-395-435             SPM Assets logo-876-679          

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